Discovery Call

Cancellation Policy

Thank you for scheduling your session! Please review the following policies to ensure a smooth experience: Booking Rules: Sessions can be booked up to 30 days in advance and no later than 12 hours before the start time. For sessions at your location, please provide your address during booking. Travel fees of $1/min apply for locations over 10 minutes from the studio. Cancellations: Cancellations must be made at least 24 hours before the scheduled time to avoid fees. Late cancellations (within 24 hours of the session) will result in a 50% session fee. No-shows will be charged the full session fee. Rescheduling: Sessions can be rescheduled online up to 12 hours before the scheduled time. Rescheduling within 12 hours of the session is considered a late cancellation and may incur fees. Limits: Sessions are limited to the number included in your plan. Additional sessions can be purchased at à la carte rates. Plan-based sessions must be used within the month or plan duration. Unused sessions do not roll over unless a hold is approved. Refunds: Refunds are not provided for missed sessions or cancellations made within 24 hours. Health and Safety: For sessions involving physical activity, please disclose any relevant health conditions during booking. By booking, you agree to these policies. Please contact us with any questions or concerns. We look forward to working with you!

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